Binance Introduces User Feedback Feature to Improve Exchange

Binance Introduces User Feedback Feature to Improve Exchange
Blockchain News
Like? Do Rank It! Likes

Binance – the world's largest cryptocurrency swap – announced on Wednesday a feature that will make it easy for its community to provide feedback and feedback to the company. 

The tool will enable users to participate effectively in the formation of the BINANCE product road map.

The community is listening.

In a press statement sent to CryptoPotato on Wednesday, Binance stated that the main purpose of the new tool is to collect feedback from the community on the new features it wishes to see implemented. 

Feedback from the community will be collected and reviewed by Binance, after which Binance will publish a public roadmap for user-proposed features in March. 

After the publication of the roadmap, the community will vote on the proposed functionalities, and the proposed main functionalities will be added to the official binance roadmap. It will provide updates on the state of development of these functionalities, and the community will later be able to provide comments on the functionalities proposed by users that have already been launched. 

"binance has always integrated comments in the development process of the product," said binance product manager mayur kamat in the press release. “On average, We receive about 1000 returns monthly – now we have a dedicated community place to make suggestions and leave a lasting impact on future Binance product developments."

CZ’s Appeals to the Public

Binance CEO Changpeng Zhao (CZ) is highly active on Twitter, where he often discusses the latest happenings in the industry with his followers. He was an especially vocal member of public conversation in the events preceding and following the collapse of FTX, discussing his relationship with the bankrupt exchange, and distinguishing Binance’s operations from its fallen competitors. 

The spin-offs of ftx were part of what prompted the binance to attempt to implement a system of "proof of reservations" at the request of its community. The proof of reservations consists in verifying the safety of the clients' assets by means of chain data, even if such a system is not complete without an independent auditor examining the company's liabilities. 

Though the exchange published a brief proof of reserves in December, the report was taken down days later as its auditor, Mazars Group, abandoned work with crypto companies altogether.

CZ has also tried to stand out by making Binance one of the only companies hiring workers during the crypto bear market last year. While COINBASE cut its staff by another 20% in January, CZ announced plans to expand Binance’s workforce by 30% last month.